Privacy Policy

Privacy Policy

Effective Date: 15-January-2025

At Haystacks, we respect and value your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with us, or make a purchase. By using our website, you agree to the practices described in this policy.


Information We Collect

We collect two types of information from you:

  1. Personal Information:

    • Name

    • Email address

    • Billing and shipping addresses

    • Phone number

    • Payment information

  2. Non-Personal Information:

    • Browser type and version

    • Device type

    • IP address

    • Pages viewed on our website

    • Time spent on our website


How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Provide customer support

  • Communicate with you about promotions, new products, and updates

  • Improve our website and services

  • Detect and prevent fraud or unauthorized access

  • Comply with legal obligations


How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: To process payments, deliver orders, and support our website functionality.

  • Legal Authorities: When required by law or to protect our rights.

  • Marketing Partners: To help us deliver personalized advertisements and offers (where permitted).


Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These technologies help us:

  • Understand how you use our site

  • Customize content and ads

  • Remember your preferences

You can manage your cookie preferences through your browser settings.


Your Choices and Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt-out of marketing communications

  • Restrict certain data processing

  • Request a copy of your data

To exercise these rights, please contact us at max@haystacks.net


Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. However, no system can be 100% secure, and we encourage you to take precautions when sharing sensitive information online.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before sharing your information.


Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will take steps to delete it promptly.


SMS Messaging and Cart Reminders

Haystacks may collect phone numbers to provide SMS updates and notifications, including order confirmations, promotional messages, and cart reminders. Here’s how we handle data connected to our SMS program:

  • Use of Phone Numbers: Phone numbers are used solely to send SMS communications for the purposes of updates, promotions, and cart reminders.

  • Data Sharing: SMS opt-in data and consent will never be shared with any third parties. The above excludes text messaging originator opt-in data and consent; this information will remain confidential.

  • Cart Reminders: Haystacks's website uses cookies and plugins to track items you place in your shopping cart, including when you abandon your cart. This information helps us determine when to send cart reminder messages via SMS.

By opting into our SMS program, you agree to receive text messages as described above. You may opt-out of SMS communications at any time by replying STOP to any message.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy regularly.


Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Haystacks 
109 W Fourth St STE D
Suttons Bay MI 49682

Phone: 231-271-0608
Email: max@haystacks.net